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COVID-19 Coronavirus Information

Information regarding closings, policies, guidelines and recommendations relevant to the current Coronavirus (COVID-19) Pandemic


Click below link to View/Download Comprehensive
Whitesboro-News Record Joint COVID-19 Guide

(In PDF Format -opens in a new tab)

Whitesboro-News Record Joint COVID-19 Guide



CITY HALL RESTRICTIONS
3/30/2020

DUE TO THE COVID-19 VIRUS WE ARE ASKING THAT PEOPLE TAKE THE FOLLOWING STEPS TO KEEP EVERYONE SAFE:

YOU MAY STILL ENTER THE LOBBY AREA ONLY WHERE YOU WILL FIND A TABLE WITH FORMS FOR THE FOLLOWING:
EXTENSIONS
TRANSFER OF SERVICES
DISCONNECTION OF SERVICES
BUILDING PERMITS

TO MAKE PAYMENTS YOU MAY DO THE FOLLOWING:
CALL OUR OFFICE AT 903-564-3311 TO MAKE PAYMENT OVER THE PHONE (THERE IS A 3% FEE TO USE A DEBIT/CREDIT CARD)
PLACE PAYMENTS IN THE DROP BOX IN THE LOBBY OR ON THE WALL BY THE CLOCK TOWER.
PLEASE BE SURE THAT YOU PLACE YOUR CASH, CHECK OR MONEY ORDER IN AN ENVELOPE WITH YOUR NAME, ADDRESS & PHONE NUMBER ON THE ENVELOPE.


TO SET UP NEW SERVICE:

PLEASE CALL OUR OFFICE AT 903-564-3311 TO SET UP A TIME TO DO SO. YOU WILL NEED TO BRING YOUR PHOTO ID, FILL OUT A CUSTOMER SERVICE CARD AND PAY YOUR DEPOSITS.


TO GET A PERMIT:

THERE ARE BUILDING PERMIT FORMS ON THE TABLE IN THE LOBBY THAT CAN BE FILLED OUT AND PUT IN THE DROP BOX.

SHOULD YOU NEED TO TALK TO DON ZIELKE REGARDING PERMITS CALL OUR OFFICE OR CALL HIS CELL PHONE AT 903-815-0263 OR YOU MAY EMAIL DON AT:
dzielke@whitesborotexas.com

ONLY 2 PEOPLE MAXIMUM WILL BE ALLOWED IN OUR MAIN OFFICE AT A TIME AND
ABSOLUTELY NO CHILDREN.


FOR SMALL BUSINESSES NEEDING TO SPEAK TO LYNDA ANDERSON OF WIDCO/WEDCO:

YOU WILL NEED TO CONTACT OUR OFFICE AT 903-564-3311 OR 903-821-2559 TO MAKE AN
APPOINTMENT OR YOU MAY EMAIL LYNDA AT: landerson@whitesborotexas.com


FOR MUNICIPAL COURT:

ALL IN-COURT APPEARANCES HAVE BEEN POSTPONED UNTIL MAY, 2020. NOTICES WILL BE SENT VIA MAIL TO THE ADDRESSES GIVEN AT TIME OF CITATION. SHOULD YOU NEED TO RE- SET YOUR COURT DATE YOU MAY CONTACT RACHAEL DOCKERY AT 903-564-3587.

PAYMENTS MAY BE MADE BY PHONE AT 903-564-3587 OR BY MAILING THEM TO CITY OF WHITESBORO, MUNICPAL COURT, P. O. BOX 340, WHITESBORO, TX, 76273.


Emergency Contact (Fire/EMC)

Jeff Patterson, Assistant Fire Chief / EMC
OFFICE: 903-564-9735
CELL: 903-821-4541
EMAIL:  jpatterson@whitesborotexas.com

Whitesboro PARD (Parks & Recreation Department)
  • The Whitesboro Parks & Recreation building is currently closed to the public
  • All baseball, softball, and t-ball games and practices are suspended
    through April 3rd
  • At this time, we are not canceling league play for any division
  • Our staff continues to be available for calls and inquiries

Whitesboro Public Library

Whitesboro Public Library is CLOSED to public until further notice
You can still pick up Books, DVDs, BK/CDs
TEXT: Gabbie on our website
CALL: 903 564-5432
EMAIL: WhLibrary@yahoo.com
We will pull the items and put them in a sack with your name on it.
They will be sitting outside the front door until 5:00 PM


City Ordinance Extending Declaration of Disaster
For Public Health Emergency
(embedded PDF)


LINKS

For the most up to date information and guidance on COVID-19 Click on the following links: (links open in a new tab)

DSHS Coronavirus: 
https://dshs.texas.gov/coronavirus/
 

CDC Coronavirus: 
https://www.cdc.gov/coronavirus

Grayson County COVID-19 Information:
https://www.co.grayson.tx.us/page/hlth.covid-19